Post by account_disabled on Mar 5, 2024 23:31:42 GMT -8
All these details and facilities add up and constitute a competitive advantage with which to distinguish yourself from your competitors. . Exchange and return policy that is not very advantageous for the customer You want and need the user to feel confident with their decision and with their purchasing experience. Therefore make it easy for the customer whether he changes his mind or if the purchase ultimately does not convince him in some way Ensure that returns are free when the product is damaged defective or does not meet the customers expectations. It offers different return methods send by mail return in store leave at specific collection points or request collection at the customers home. If you decide to have the customer assume the cost of certain returns set reasonable rates. Not having a strategy There are vital strategies for an ecommerce and synergies that you cannot miss. What do you do with the visits that dont buy from you And with those who have bought from you . Not implementing lead and customer acquisition strategies Many people who visit your store for the first time are not ready to buy. Thats why you have to find a way to get them to come back or impact them by other means.
It is estimated that on average a person needs seven to nine impacts on different Portugal Mobile Number List channels before purchasing. And that is where you have to design a plan that allows you to impact your users from different fronts social networks social ads or Google Ads remarketing email marketing and influencer marketing SEO... All of this backed by a good content strategy . An effective strategy to address this is to somehow obtain the email of that visit. As Well tempting you with discounts exclusive offers and experiences unique content access to events etc. in exchange for your address. If you succeed through your newsletters you can send content of interest show your KnowHow and little by little feed and build a more solid relationship. Email marketing is a vital strategy for ecommerce as it allows you to accompany your buyer persona throughout the customer journey. Email marketing will help you welcome new subscribers or customers nurture your lead recover carts thank you for the purchase promote crossselling work on postsales by asking for feedback reviews or recommend As you can see the opportunities through this channel are immense. that you rely on a CRM to better manage the relationship with your clients.
Do not activate loyalty retention and referral strategies The data speaks and tells us that it costs up to seven times more to attract a new customer than to retain one. And retention and loyalty are very profitable strategies because they help you reduce the CAC or Customer Acquisition Cost and increase the lifetime value LTV. These two metrics are key for any online store that wants to be sustainable over time. In case youre wondering the difference between retention and loyalty is that in retention a customer stays because they are interested but in loyalty they stay because they want to which is much more powerful. Therefore your relationship with the customer does not end with the sale. A common mistake is to believe otherwise and lose everything you have gained. But there is still more. Because as I said a loyal customer is with you because they want to. That means they are more than satisfied and willing to recommend you. And this is where social proof comes in again getting them to value you positively so that it infects potential buyers and also so that they recommend you.
It is estimated that on average a person needs seven to nine impacts on different Portugal Mobile Number List channels before purchasing. And that is where you have to design a plan that allows you to impact your users from different fronts social networks social ads or Google Ads remarketing email marketing and influencer marketing SEO... All of this backed by a good content strategy . An effective strategy to address this is to somehow obtain the email of that visit. As Well tempting you with discounts exclusive offers and experiences unique content access to events etc. in exchange for your address. If you succeed through your newsletters you can send content of interest show your KnowHow and little by little feed and build a more solid relationship. Email marketing is a vital strategy for ecommerce as it allows you to accompany your buyer persona throughout the customer journey. Email marketing will help you welcome new subscribers or customers nurture your lead recover carts thank you for the purchase promote crossselling work on postsales by asking for feedback reviews or recommend As you can see the opportunities through this channel are immense. that you rely on a CRM to better manage the relationship with your clients.
Do not activate loyalty retention and referral strategies The data speaks and tells us that it costs up to seven times more to attract a new customer than to retain one. And retention and loyalty are very profitable strategies because they help you reduce the CAC or Customer Acquisition Cost and increase the lifetime value LTV. These two metrics are key for any online store that wants to be sustainable over time. In case youre wondering the difference between retention and loyalty is that in retention a customer stays because they are interested but in loyalty they stay because they want to which is much more powerful. Therefore your relationship with the customer does not end with the sale. A common mistake is to believe otherwise and lose everything you have gained. But there is still more. Because as I said a loyal customer is with you because they want to. That means they are more than satisfied and willing to recommend you. And this is where social proof comes in again getting them to value you positively so that it infects potential buyers and also so that they recommend you.